About Support

What’s not included in support?
According to Envato Support Policy, item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. Please consider we are fully transparent about our WordPress Themes available options. Everyone can register free demo test befor...
Wed, 22 Jun, 2022 at 9:30 AM
Request a Refund
We accept refund requests sent through the Themeforest Form - https://themeforest.net/refund_requests/new. We do not ask any questions – we just accept it. You just need to fill in the form provided in the link that takes less than 1 minute.   Please consider if you have any question or problem you can always c...
Thu, 21 Dec, 2023 at 7:57 AM
Most common WordPress problems - debugging problems with your website
From our experience, more than 85% of our client's problems can be fixed in a few minutes without contacting the help center. Most of these errors can be solved by following easy troubleshooting steps.  Enable WordPress Debugging Mode  Deactivate all caching, optimization, security plugins and options Tu...
Wed, 29 Mar, 2023 at 8:21 AM
Extending and renewing the Listivo Support
The Listivo support is a service provided by TangibleDesign. Having support for your purchased item means that We will be available to you, the buyer, to iron out any potential issues buyers have in using the thing. Please check out The ThemeForest Item Support Policy for more information on what's included...
Fri, 10 Mar, 2023 at 12:08 PM

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